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Privacy Policy

Effective Date: 2026-07-06


                        1. Purpose
This Sales Representative Mobile Application ("SalesPro") is developed and owned by ITJAYA SDN BHD for use by its authorized employees, sales representatives, and business partners.

This Privacy Policy explains what information is collected, how it is used, and how it is protected when using the Application.

By using this Application, you acknowledge and agree to this Privacy Policy.

2. Information We Collect
To support daily business operations, the Application collects the following information.

User Information
* Employee ID / User ID
* Login ID
* User Name
* Company Code
* Assigned Sales Representative information

Device Information
To protect company data and prevent unauthorized access, the Application records:
* Device Unique ID (UUID)
* Device Model
* Device Manufacturer
* Device Platform (Android / iOS / Huawei)
* Operating System Version
* Application Version

This information is used to identify registered devices and enhance application security.

Location Information
The Application requires access to your device's location to support business activities such as:
* Customer Check-In
* Customer Check-Out
* Sales Visit Verification
* GPS Verification
* Route and visit history

Location information is collected only while using these business functions.

Camera Access
The Application requires camera permission to:
* Capture customer visit photos
* Upload business-related supporting documents

The Application does not access the camera without user action.

Network Information
The Application may record:
* IP Address
* Login Date and Time
* Device Login History
* Network Connection Information

These records are used for system security, auditing, and troubleshooting.

3. How We Use Your Information
Information collected by the Application is used solely for legitimate business purposes, including:

* Authenticating users
* Verifying registered devices
* Protecting company information
* Processing sales orders
* Recording customer visits
* Recording attendance
* Monitoring sales activities
* Providing customer support
* Improving application performance
* Investigating security incidents
* Meeting internal audit and compliance requirements

4. Data Protection
The Company implements reasonable administrative, technical, and physical safeguards to protect company and user information against unauthorized access, disclosure, alteration, or destruction.

Only authorized personnel may access information stored within the system.

5. Data Sharing

Information collected by the Application will not be sold or shared with unrelated third parties.

Information may be shared only when necessary with:
* Authorized company management
* Internal system administrators
* Approved technology service providers supporting the Application
* Government authorities where required by applicable law

6. Employee Responsibilities
Users are responsible for:

* Keeping login credentials confidential.
* Using the Application only for official company business.
* Not allowing unauthorized persons to access company information.

Failure to comply may result in suspension of system access or disciplinary action in accordance with company policies.

7. Software Updates
To maintain security and system stability, the Company may release application updates.

Some updates may be mandatory. Users may be required to install the latest version before continuing to access the Application.

8. Data Retention

Business records, attendance records, customer visit records, sales transactions, and audit logs are retained in accordance with the Company's data retention policies and applicable legal requirements.

9. Changes to this Policy

The Company reserves the right to modify this Privacy Policy at any time.

Updated versions become effective upon publication within the Application.

Continued use of the Application constitutes acceptance of the revised Privacy Policy.

10. Contact Information

For questions regarding this Privacy Policy or the Application, please contact your Company Administrator or the IT Support Department.


By using this Application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Itjaya Sdn. Bhd.
51, Jalan TU 40, Hang Tuah Jaya,
75450 Ayer Keroh, Melaka
General Inquiry / Customer Service:  
Contact Number: +6012-6313162
Email:   sales@itjaya.com